Tp-8f723eaf in Cape Town is seeking a Workforce Management (WFM) Manager responsible for efficiently managing accounts and workforce. The role includes analyzing historical patterns, forecasting demands, and optimizing productivity through accurate scheduling and resource allocation. The ideal candidate will have extensive experience in WFM tools and team leadership, ensuring workforce availability aligns with operational needs. This role is critical for balancing operational requirements with employee satisfaction. #J-18808-Ljbffr
Wfm Leader: Forecasting, Scheduling & Real-Time Ops
TP-8F723EAF
cape town, cape town
Published 16 days ago
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