Overview Medical Biller (USA Healthcare) - EST Working Hours (Remote). ISTA Personnel Solutions South Africa is a global BPO company partnering with a U.S.-based client in the healthcare sector. We are seeking an experienced and highly professional Medical Biller with a strong background in the U.S. healthcare industry to join our remote team. To excel in this role, you must have in-depth knowledge of U.S. medical billing software and a strong understanding of U.S. medical insurance policies . PLEASE NOTE THE FOLLOWING: Responsibilities Preparing and submitting billing data and medical claims to insurance companies Ensuring each patient\'s medical information is accurate and up to date Preparing bills and invoices and document amounts due to medical procedures and services Verify insurance coverage and eligibility Communicate with healthcare providers regarding billing practices Follow up on unpaid claims and denials Ensure compliance with healthcare industry regulations and guidelines Maintain patient confidentiality and privacy Maintain accurate records on customer interactions, transactions, feedback, etc Collaborate with colleagues and different departments to resolve complex issues Provide customer support through different communication channels (Phone, email, chat) Resolve issues and accommodate customer inquiries to ensure satisfaction with products or services Requirements What we are looking for in a candidate: Exceptional English communication skills Strong work ethic A fast learner Excellent problem-solving abilities If you are not contacted within 14 working days, please consider your application unsuccessful. Job details Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting #J-18808-Ljbffr