Fintech is entering a new phase where operational and commercial excellence has become critical for success. We at MTN believe this is a game changer in terms of our business strategy. We are looking at an incumbent to join us as we build a successful business together. The Manager: Decision Analytics will support the Senior Manager: Decision in all aspects of Decision making, through the use of data, insights and advanced analytics for Group Fintech. Through effective collaboration with teams across Africa and Middle East you will be expected to respond to business problems by developing and deploying Analytical solutions, given your position as the subject matter expert in Advanced Analytics (Descriptive, Predictive and Prescriptive). As part of your portfolio as a Manager: Decision Analytics you will be responsible for: Strategy Development and Implementation Provide insights, recommendations to business stakeholders after being involved in intensive analysis by leveraging advanced statistical techniques, to produce solutions to business problems. Deliver analytical insights and recommendations in succinct and compelling presentations for internal and external customers and an executive audience. Operational Delivery Design and maintain data marts to support analytics and reporting. Extract, transform, and load (ETL) data from various sources into structured formats suitable for analysis. Advanced Analytics Stay abreast of the latest industry standards for advanced data analytics tools & technologies. Analyse business problems with one’s discipline and question assumptions to help the business identify root cause. Support the business by providing reporting insights and analytics timeously. Analyze financial and non-financial data to identify trends, behaviors and patterns to help deliver meaningful insights to business and be able to prescribe recommendations. Use advanced analytics methodologies to solve business problems Data Governance and Quality Assurance Implement data quality checks and validation processes to ensure high-quality datasets for analysis. Collaborate with IT and data governance teams to maintain compliance with data privacy and security standards. Reporting and Visualization Extract meaning from and interpret large sets of structured and unstructured data to deliver high quality reporting frameworks for business consumption. Develop interactive dashboards and reports to provide actionable insights to stakeholders at all levels of the organization. Collaborate with cross-functional teams to understand reporting requirements and deliver insights that drive informed decision-making. Automation and Optimization Ensure all Data workflows and reporting processes are automated to improve efficiency. Optimize existing data pipelines and analytics processes to enhance performance and scalability. Governance Strategic Meetings Set up / participate in ad-hoc operational meetings Participate and provide input in strategic meetings Perform evaluation baseline of key performance indicators (KPIs) Request for relevant budget for internal projects and new initiatives Facilitate preparation of proposals on change initiatives, policies, and procedures Escalations Manage and resolve escalations that have impact on critical path of service delivery Escalate issues that will result in severe time, scope, productivity, and cost or resource or reputational impact Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery Manage and provide solutions through stakeholder consultation where relevant Function Tactical Review all projects initiated (internal or global) Input on objectives, targets, and budgets for sub-function as applicable Action key risks, issues and dependencies and set mitigation actions Facilitate in sign-off / making decisions regarding tactical changes Performance Execute performance and alignment with sub-functional strategy Collaborate with other functions within Group Fintech Reporting Report on a periodic basis on progress made within the function and in accordance with the measurement metrics set by the organization Report on an ad hoc basis on specific projects, as required Education Bachelor's degree in Mathematics, Computer Science, Statistics, Data Science, Business Analytics, Actuarial Science, Business Mathematics, Informatics, Engineering or related. Experience Proven experience (5+ years) in Advanced Data & Analytics Strong technical skills in data manipulation, analysis, and visualization tools such as SQL, Python, R, Tableau, or Power BI. Knowledge of database systems (e.g., Oracle, Teradata, or Snowflake) and cloud data platforms (e.g., AWS, Azure, or GCP). Excellent communication and stakeholder management skills, with the ability to translate technical concepts into actionable insights for non-technical audiences. Experience in the telecommunications/ Financial Services or Fintech Companies or related fields is a plus. Advanced analytical skills with the ability to translate data into actionable insights and strategic recommendations. Excellent project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple initiatives simultaneously. Strong leadership and interpersonal skills. Demonstrated ability to collaborate effectively with cross-functional teams and external partners to achieve business objectives. Excellent written and verbal communication skills. Understanding emerging markets At least 3 years’ experience within a non-traditional FinTech or Consumer Marketing environment Experience at the management level in the financial sector Willing and flexible to travel within Africa and Middle East English speaker. French language being an added advantage. Ready to make and drive the change with us? Apply now! Closing date: 18 May 2026. Late applications will not be accepted. Should you not hear from us within 2 weeks of applying, please consider your application unsuccessful. #J-18808-Ljbffr