Rondebosch, Cape Town, South Africa | Posted on 18/05/2026 Operating within an established and client‑focused trust and investment management firm, this role delivers critical administrative support to a dedicated team of Trust Officers. The position focuses on executing investment administration, managing follow‑up client correspondence, and ensuring all transactional instructions are actioned accurately and timeously. It is well‑suited for a structured administrative professional aiming to maintain high compliance and operational excellence within a wealth‑preservation environment. Permanent, full‑time in office – R25 000 – R30 000 per month. Key Responsibilities Collate all required documentation relating to the administration of local and offshore investment instructions, encompassing redemptions, asset switches, and share‑dealing workflows. Secure necessary authorities, prepare and capture transaction data accurately within internal platforms, specifically Fundamental and the PTC/CRM system. Manage daily and monthly EFT payments to and on behalf of clients, executing all mandatory verifications and capturing entries within the Cashman/CRM infrastructure. Review debit balances systematically and actively assist Trust Officers to implement corrective actions. Coordinate the onboarding lifecycle for new clients, taking ownership of all client take‑on documentation and internal system indexing. Prepare quarterly invoices for ad‑hoc fee structures and administer trust administration requirements along with their related payment components. Act as a reliable point of contact for clients, beneficiaries, and third‑party providers, ensuring prompt and accurate query resolution. Collate client tax records alongside monthly and quarterly reporting packages. Retain ownership of electronic and physical filing structures for investment administration, ensuring advisory records fully adhere to applicable financial‑services legislation and compliance rules. Deliver comprehensive secretarial assistance, including document typing, filing, faxing, client correspondence management, diary tracking, and event management while offering back‑up support to team colleagues. Requirements A minimum of 3 to 5+ years of dedicated experience as a brokers’ assistant or brokers’ secretary. Proven experience specifically dealing with investment administration instructions, data capturing, and transaction follow‑ups. Exceptional precision with a proven track record of being highly accurate and deadline‑oriented. Preferred Qualifications Financial planning or FAIS‑aligned formal qualifications are preferred. Required Software Skills Internal Investment & Client Systems (e.g., Fundamental or equivalent portfolio software) CRM Infrastructure (e.g., PTC/CRM systems or comparable databases) Payment Processing Software (e.g., Cashman or standard electronic fund transfer systems) Core Office Utilities (applications for digital filing, professional typing, and scheduling) #J-18808-Ljbffr