A leading business process management company in South Africa is seeking a Call Centre Operations Manager for night shifts. The successful candidate will manage Team Leaders, drive performance in a fast-paced environment, and ensure exceptional client liaison. Ideal candidates should have 3-4 years of management experience within a multi-channel customer service context, with strong leadership, communication, and problem-solving skills. A positive attitude and ability to work in rotational shifts are essential.#J-18808-Ljbffr
Travel Sabre Ops Manager - Night Shift Leadership
WNS GLOBAL SERVICES
milnerton, milnerton
Published 14 days ago
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