Job Purpose A well-established organisation is seeking a Debtors Controller to manage and optimise the accounts receivable function. The successful candidate will be responsible for ensuring timely collection of outstanding debt, maintaining accurate debtor records, resolving customer queries, and supporting cash flow objectives.This role requires strong attention to detail, excellent communication skills, and a proactive approach to credit control and debtor management.Key Responsibilities Debtors & Collections Management Manage the full debtors book and ensure timely collection of outstanding accounts Implement effective collection strategies to minimise overdue debt Follow up with customers via phone, email, and written communication Resolve payment disputes and account queries efficiently Escalate high-risk or non-paying accounts where necessary Accounts Receivable Processing Allocate payments accurately according to remittances Process and reconcile debtor accounts on a daily/monthly basis Maintain accurate and up-to-date debtor ledger records Reconcile customer accounts and resolve discrepancies Reporting & Analysis Prepare monthly debtor statements and age analysis reports Monitor overdue accounts and provide collection performance updates Assist management with cash flow and debtor reporting Customer & Stakeholder Management Maintain strong relationships with internal and external stakeholders Work closely with sales, operations, and finance teams Provide professional and timely customer service Compliance & Administration Ensure compliance with credit policies and internal controls Maintain proper documentation of all debtor-related activities Support audit requirements when needed Process Improvement Identify opportunities to improve debtor collection processes Contribute to efficiency improvements within the AR function Minimum Requirements Diploma or Degree in Finance, Accounting, Business Administration, or related field (advantageous) 35 years experience in Debtors / Credit Control / Accounts Receivable Strong understanding of debt collection processes and reconciliations Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, XLOOKUP advantageous) Experience working on ERP systems (SAP, Syspro, Oracle, Pastel, or similar) Strong attention to detail and numerical accuracy Excellent communication and negotiation skills Ability to work independently and manage deadlines Key Competencies Credit control and collections focus Strong reconciliation ability Analytical thinking and problem solving Customer service orientation High level of accuracy and integrity Ability to work under pressure Additional Requirements Drivers licence advantageous May be required to work overtime during month-end Ability to manage multiple priorities in a fast-paced environment