Our client is looking for a highly motivated Operations Manager eager to join a thriving team in a rapidly expanding company. Join a top importer and distributor of exclusive commercial and domestic kitchen solutions, serving the energetic HORECA sector and major retailers. Experience a business on the rise, renowned for impeccable standards, dependability, and outstanding client partnerships. Take your career to the next level alongside industry leaders and embrace a key role in shaping future growth and operational excellence. Minimum Qualifications Matric certificate and Bachelor's Degree in Business Administration, Logistics, Commerce, or relevant industry experience Demonstrated success in selling products to the HORECA/QSR environment and establishing listing arrangements with retail channels in the kitchen/homeware category. 5+ years’ leadership experience in operations or management, preferably with oversight across multiple sites. Comprehensive understanding of inventory solutions, supply chain logistics, and import regulations. Flexible and available for frequent travel to client locations and operational sites. Advanced Excel, Shopify would be an advantage Key Responsibilities Warehouse & Operations Supervision: Lead teams managing stock and repairs across dual locations, supporting flawless inventory control and detailed record‑keeping. Refine warehouse procedures to improve accuracy in packing and shipments and maximise space utilisation. Guide after‑sales service and technical repair groups, resolving customer concerns and streamlining processes to eliminate recurring issues. Team Development, Marketing & Technology: Oversee onboarding and ongoing product training for both sales and technical staff, fostering extensive product expertise. Serve as primary contact for external marketing support, ensuring the e‑commerce platform is consistently refreshed and optimised. Sales Channel Stewardship & Key Accounts: Ensure all sales channels, including e‑commerce platforms like Takealot, operate seamlessly and stay current. Manage relationships with major accounts, maintaining tailored processes for exceptional client service. Key Competencies Proactive approach and ownership of challenges and solutions. Keen eye for detail across inventory and import documentation. Skilled negotiator and communicator in high‑stakes client interactions. Adaptability and resourcefulness under logistical and operational challenges. Sound judgment and rapid decision‑making when faced with new situations. What We Offer Industry‑leading compensation plus performance bonuses. Significant responsibility and influence, working in close partnership with the Managing Director. Vibrant, varied workplace setting with continuous learning and advancement opportunities. Strong prospects for continued career growth within a company committed to expansion and innovation. #J-18808-Ljbffr