Company Overview Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow, and protect what matters most. Our brands — Pay Just Now and FinChoice — empower millions of South Africans through innovative Payments, Lending, and Insurance solutions. Purpose of the role Assist in reducing the business’ exposure to fraud. Key Performance Areas Investigations / reducing risk Analysing data in to identify suspicious transactions Investigating suspicious transactions to identify potential fraudTrend analysis based on investigation outcomes Investigation of disputed transactions/accounts Identifying syndicates based on transactional data Obtaining necessary supporting documents and filter potential fraudulent transactions Efficiency and Productivity Delivering high standard of work within agreed SLA’s Effectively manage fraud database Relationship management Managing client and stakeholder relationships with supervision Actively seek to expand current external fraud partners Customer Service Providing current and prospective customers with excellent service Adhering to agreed SLA’s Providing support to the business Qualifications & Accreditations Grade 12 / Matric or equivalent NQF 5 or higher Experience & Skills 1-2 years previous fraud environment experience Fraud prevention applications (Instinct) MS Office (Excel, Word, Outlook) Must have Computer literate What We Offer The opportunity to work across two of South Africa’s most exciting fintech brands. A collaborative environment that encourages experimentation and growth. The chance to explore AI-driven design innovation as part of a forward-thinking creative team. Hybrid work model with autonomy and flexibility. Competitive compensation and benefits within a purpose-led, growth-focused organisation #J-18808-Ljbffr
Fraud Agent (Finchoice) Frd-001
WEAVER FINTECH LTD
Remote, Remote
Published 10 days ago
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