WNS Global Services in Cape Town is seeking a high-performance team leader to manage Agents and foster a customer-centric culture. Your role will involve coaching and supporting staff to achieve KPIs, ensuring project success through stakeholder management and leveraging analytical insights. The ideal candidate should have a tertiary qualification in management and at least 2 years’ experience in insurance and management, along with strong problem-solving and analytical skills. This position requires flexibility with rotational shifts. #J-18808-Ljbffr
Performance-Driven Team Lead – Insurance & Bpo
WNS GLOBAL SERVICES
cape town, cape town
Published 16 days ago
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