Minimum Requirements Education: Grade 12 Qualification : Grade 12 Experience: 12 years in a coordination or administrative role, ideally within a service delivery environment Key Tasks: Coordinate end-to-end scheduling and execution of new service installations. Liaise with internal teams to ensure timely and accurate deployment. Track progress and proactively resolve scheduling or resource conflicts. Manage routine and emergency maintenance schedules for existing clients. Ensure service level agreements are met by tracking technician dispatch and job completion. Maintain accurate service records and logs for compliance and reporting. Provide timely updates, answer queries, and handle complaints with professionalism and empathy. Work closely with sales, technicians, contractors and operations teams to align service delivery with customer expectations. Participate in planning meetings to forecast service demand and resource allocation. Champion a customer-first culture by ensuring every interaction reflects professionalism and care.
Service Co-Ordinator
STAFF SOLUTIONS RECRUITMENT
port elizabeth, port elizabeth
Published 4 days ago
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