Receptionist position available in Stellenbosch. Duties and Responsibilities: Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area Engage with guests providing information related to the estate, the facilities, art & experiences Conduct estate tours with guests Operate telephone and switchboard service for all calls when required Refer calls & provide assistance to the appropriate person depending on the nature of the call Compile and update data related to the area of activity Complete and distribute information that needs to be communicated around the estate Ensure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments Keep management informed of all concerns that guests raise. Requirements: Grade 12, hospitality certificate will be a plus Preferably 1- 2 years previous reception experience Excellent telephone etiquette and customer-service skills Fluent in English with excellent written & oral communication skills Able to work in a team Good computer skills (word, excel, outlook) Strong organizational skills and attention to detail Availability to work within Hospitality operating hours (e.g., evenings, public holidays, weekends) Comfortable in dealing with very distinguished clientele Ability to work long hours without fatigue Must be well-presented and have an enthusiastic personality. #J-18808-Ljbffr
Receptionist
EXCEED HR AND RECRUITMENT
stellenbosch, stellenbosch
Published 28 days ago
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