Role Title: Business Development / Sales Representative Location : South Africa (Fully remote) Type : Contractor Hours : Monday to Friday (TBC) Salary: R20 000 - R26 000 per month (depending on experience) Reporting to : Director Experience : 3 years Sales We are seeking a proactive and client-focused Account Manager to join a fast-growing company that provides the infrastructure behind high-performing cold email operations. The business supports agencies, resellers, and operators running outbound campaigns at scale by building and managing high-quality email inbox systems across major platforms. Known for speed, reliability, and direct client communication, the team operates in a fast-paced, no-ticket environment where responsiveness and ownership are key. This role is focused on managing and growing a portfolio of agency clients. You will be responsible for onboarding, supporting, and retaining clients while ensuring their operations run smoothly. It is a relationship-first role within a technical product environment, with the opportunity to build deeper knowledge in email deliverability and infrastructure over time. 1–2 years’ experience in account management, customer success, or a client-facing role Strong written communication skills, with the ability to respond quickly and clearly (primarily via Slack) Comfortable managing multiple clients and working in a fast-paced environment Proactive, organised, and able to identify and resolve issues before they escape Ability to understand and discuss technical concepts such as email deliverability, DNS, and integrations Confident working remotely and managing responsibilities independently Advantageous Experience with cold email platforms (e.g. Smartlead, Instantly, Bison, Lemlist) Understanding of email infrastructure (Google Workspace, SPF/DKIM/DMARC, Cloudflare) Experience working with agencies or B2B sales environments Exposure to managing high-volume client portfolios Fully remote role Competitive salary Salary review after 6 months with clear growth progression Opportunity to develop technical expertise in a high-demand niche Work in a fast-growing, high-performance environment with direct client interaction Clear pathway into a more senior, technical Account Manager role #J-18808-Ljbffr