Overview The Lead Generator converts third-party sourced leads into qualified quotes and closed policies for short-term insurance and educates customers at a high level on MiWay Insurance products and benefits (non-advisory). It provides quality service to external and internal customers by ensuring accuracy in data and manages the end-to-end lead lifecycle from intake and validation, first contact and needs discovery, through to quoting, objection handling, and bind, while ensuring regulatory compliance (FAIS, POPIA, TCF) and exceptional customer experience. Responsibilities Under direct supervision, convert third-party sourced leads into qualified quotes and closed policies for short-term insurance (e.g., car, household, personal lines). Educate customers at a high level on MiWay Insurance products and benefits (non-advisory). Provide quality service to external and internal customers by ensuring accuracy in recording data. Manage the end-to-end lead lifecycle: intake and validation, first contact and needs discovery, quoting, objection handling, and bind. Ensure regulatory compliance (FAIS, POPIA, TCF) and deliver an exceptional customer experience. Minimum Qualification and Experience Minimum Qualifications Grade 12 / NQF 4 Less than 3 years experience in Short-term Insurance Knowledge and Skills New business processing Existing business processing Appointment preparation and making Client appointments and liaison Partnership Building Personal Attributes Optimises work processes - Contributing dependently Communicates effectively - Contributing dependently Action orientated - Contributing dependently Plans and aligns - Contributing dependently Core Competencies Cultivates innovation - Contributing dependently Customer focus - Contributing dependently Drives results - Contributing dependently Collaborates - Contributing dependently Being resilient - Contributing dependently Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Our commitment to transformation At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society. #J-18808-Ljbffr