Sandton, South Africa | Posted on 04/14/2026 A dynamic opportunity is available for a DMC RetailTravel Specialist to join a fast-paced reservations team, designing and managing bespoke safari itineraries for international clients. This role is ideal for a detail‑oriented, service‑driven professional with strong sales ability and a passion for creating exceptional travel experiences. Key Responsibilities Design and craft tailor‑made itineraries Manage the full reservations process from quotation to final documentation Ensure bookings meet guest expectations and budget requirements Communicate clearly with agents, suppliers, and internal teams Handle bookings efficiently from enquiry through to invoicing Proactively sell travel products and enhance guest experiences Work rotational shifts (early/late) and emergency duty as required Maintain a calm, professional approach when assisting clients Ensure accuracy, attention to detail, and timely delivery of all services Personal Attributes High attention to detail and strong time management Proactive, adaptable, and solution‑driven mindset Strong interpersonal and teamwork skills Ability to work under pressure with a sense of urgency Willingness to learn, share knowledge, and continuously improve Requirements 3–5 years’ experience in tour consulting or travel reservations Strong knowledge of Southern and/or East African destinations Experience with reservation systems (Tourplan) Proficiency in MS Office and tools such as WETU Strong communication, organisation, and problem‑solving skills Ability to manage multiple bookings and deadlines #J-18808-Ljbffr