Cape Town, South Africa | Posted on 02/06/2026 We are seeking an experienced Product Manager to take ownership of our retail product portfolio, driving product strategy, development, commercialization, and go-to-market execution. The role focuses on residential fibre and digital products, ensuring strong customer growth, retention, and profitability. Key Responsibilities Develop and manage the retail product roadmap. Lead the full product lifecycle from concept through launch and optimization. Conduct market research and competitor analysis to identify growth opportunities. Define pricing, packaging, promotions, and commercial strategies. Build business cases and manage product profitability (P&L). Drive go-to-market initiatives across digital and commercial channels. Collaborate with technology, operations, marketing, finance, and sales teams. Monitor product performance and use data-driven insights to improve customer experience and business outcomes. Manage customer retention, loyalty, and digital engagement initiatives. Requirements Bachelor's Degree in Business, Commerce, Marketing, Information Systems, or a related field. Minimum 5 years' experience in Product Management. Proven experience managing products from ideation through commercial launch. Strong commercial acumen with experience in pricing, financial modelling, and product profitability. Experience working with digital channels, including websites, apps, and CRM platforms. Strong stakeholder management and cross-functional collaboration skills. Analytical mindset with the ability to make data-driven decisions. Advantageous Experience Telecommunications, ISP, fibre, or broadband industry experience. Experience with customer loyalty, rewards, retention, or digital wallet products. Product Management certification (AIPMM, Pragmatic Institute, or similar). What Success Looks Like Growth in customer acquisition and retention. Increased product profitability and revenue performance. Successful product launches and go-to-market execution. Improved customer engagement and digital adoption. #J-18808-Ljbffr