About the Role This is an exciting opportunity to drive BD Excellence across Africa Commercial Operations, with strong alignment across logistics, supply chain, and customer-facing teams. The role focuses on embedding standardised ways of working, improving end-to-end processes, and enabling data-driven decision-making to enhance operational performance and customer experience. You will act as a key change agent, translating BD Excellence principles into practical, scalable routines across the region. Main Responsibilities Champion BD Excellence across Commercial Operations, logistics, and supply chain. Design, standardise, and optimise end-to-end processes (order-to-cash, fulfilment, inventory visibility, issue resolution). Embed daily management routines, tiered management systems, and performance visualisation (Bowlers). Drive continuous improvement by identifying inefficiencies, reducing manual work, and improving process stability. Develop dashboards, KPIs, and insights to support performance management and decision-making. Enhance customer experience by improving reliability, responsiveness, and transparency. Lead the adoption of digital solutions (e.g. Power Apps, Power Automate) to improve efficiency and automation. Coach and influence stakeholders across commercial, customer service, logistics, and supply-chain teams. About You 2–5 years’ experience in Commercial Operations, Supply Chain, Logistics, or Operational Excellence. Strong process improvement and analytical skills (Excel, Power BI). Knowledge of Lean / BD Excellence and performance management tools. Experience working across multiple stakeholders in regional environments. Strong communicator with a customer‑centric and solutions-driven mindset. Passionate about continuous improvement, simplification, and digital innovation. Why Join Us To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit Location Sandton, South Africa. Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. #J-18808-Ljbffr