About the job Digital Workplace Technical Specialist Contract position Scripting Knowledge (Able to look at a script and understand the technical deployment detail) Power BI (Analysis and Reporting) SQL End user experience (Needs to deal with end user if troubleshooting leads to device level) Responsibilities: Ensure that the latest version (and only latest version) of Productivo is installed on the identified employees machines Work with Productivo and global teams to check upgrade schedules and ensure it's executed for Africa Track duplicate versions of Productivo and reduce % of duplicate installs Track old versions of Productivo and reduce % of old installs Manage the list of employees that we can capture data from (the list of employees that received comms) Investigate and resolve issues with the Productivo application (wrong/duplicate version etc) Track and manage that identified employees are sending their data to BrewDat Report of data quality (e.g. % employees sending data in last 7/14/30/X days, % missing days, investigation status, etc.) Spot checks on data quality (hours worked, in/out of office, etc.) Investigate people not sending data and resolve (and track investigation status daily) Prototype and test new technologies (e.g. mobile tracking, MS Viva, etc.) Work with the Global COE Team to resolve issues at device level Creating and modifying PowerBI reporting Form part of daily scrums on progress indicators #J-18808-Ljbffr