Job Purpose To facilitate in-depth, leadership development and cultural transformation related interventions for senior and middle management, to enable large scale culture change in the leadership of Nedbank and to create a bank-wide community of leaders who live the values of the bank. Job Responsibilities Build sound professional relationships by engaging with all required Meet client needs and their desired outcomes through designing and customising Organisational Design (OD) interventions. Smooth the flow of work by agreeing upon the designed workshop outcomes, meeting with the business Team Leaders. Develop trusting and professional internal relationships. Develop on-going collaborative working partnerships with senior leaders and managers. Manage the on-going intervention process and multiple client engagements to manage expectations and keep stakeholders informed Deliver per business needs by engaging the intact team and addressing questions, managing anxiety and explaining organisation purpose. Meet stakeholder workshop requirements and workshop deliverables through Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional Understand and embrace the Nedbank vision and values, leading by example. Improve business processes and systems and provide input to enhance processes that will improve the functioning of stakeholders' businesses. Adapt process and procedures to accommodate group needs. Ensure each intervention is completed to Exercise effective resource use and allocation, produce balanced outputs in terms of quality, cost, business expectations and compliance. Ensure a productive outcome and comply with risk standards. Guide small and large groups by facilitating individual and group engagement and participation and ensuring that the desired outcomes are achieved, Ensure room set-up is suitable for workshop needs by identifying and resolving work obstacles and problems effectively and by liaising with the venue manager, finding contingency options. Contribute to standards, procedures, processes and Improve client service. Support participants by raising employee wellness awareness during facilitated sessions and by providing contact details of the Independent Counselling and Advisory Services (ICAS) during facilitation of interventions. Provide support for ad-hoc projects relating to Leading For Deep Green (LFDG). Deliver projects effectively and efficiently. Provide advice and feedback relating to organisational themes emerging from facilitated interventions. Job Responsibilities Continue People Specification Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Preferred Qualification Post Graduate qualification in Psychology (Industrial and Clinical Psychology) Essential Certifications Preferred Certifications Minimum Experience Level 5 - 10 years experience in OD, Coaching, Facilitation, Management Consulting Technical / Professional Knowledge Banking knowledge Banking procedures Communication Strategies Group instruction and facilitation methods Industry trends Microsoft Office Principles of project management Relevant regulatory knowledge Relevant software and systems knowledge Risk management process and frameworks Business writing skills people and group dynamic Behavioural Competencies Earning Trust Communication Collaborating Facilitating Change Resolving Conflict Stress Tolerance