Minimum Requirements A BCom Degree or equivalent qualification in Finance, Accounting, or a related field is advantageous. A minimum of 12 years experience in a full credit control function , including debtors management and collections. Strong verbal and written communication skills , with the ability to interact professionally with clients and internal stakeholders. Proven reconciliation skills , with high attention to detail and accuracy in managing accounts and resolving discrepancies. At least 2 years experience working on SAP (or similar ERP system) will be considered an advantage. Proficiency in Microsoft Excel and Microsoft Word , including the ability to compile reports, track data, and manage debtor information effectively. Key Responsibilities: Maintain and distribute Excel-based customer reports as required. Develop and manage collector plans to optimise collection performance and achieve targets. Prepare and issue monthly balance confirmations to customers. Conduct scheduled meetings with CRM teams to address defaulting accounts and documents action plans with deadlines. Report weekly on overdue accounts (30+ days) to credit and branch managers. Reconcile all unallocated receipts on a daily basis and ensure accurate allocation. Monitor and resolve unallocated credit entries promptly. Ensure all customer queries and disputes are resolved timeously and effectively. Issue reminder letters to defaulting customers in line with credit control procedures. Compile monthly and ad hoc financial and collections reports within required deadlines. Ensure compliance with credit policies, procedures, and internal control requirements. Update customer information on Sales Force and SAP. Monthly reporting: overdue, commitments, daily targets etc. To apply email CVs to: