WNS Global Services in Durban seeks a qualified candidate to engage and support staff in meeting campaign KPIs through effective coaching and performance management. The ideal applicant will have a proven record in managing teams within the BPO environment, bringing insights from data analysis to enhance overall productivity and team performance. Responsibilities include stakeholder engagement to ensure project success and maintain adherence to schedules in a customer-centric setting.#J-18808-Ljbffr
Customer Experience Team Lead
WNS GLOBAL SERVICES
durban, durban
Published 19 days ago
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