Business Relationship Manager / Client Partner (BFSI) Cape Town, South Africa | Posted on 03/03/2026 We are seeking a highly strategic and commercially driven Business Relationship Manager / Client Partner to lead and grow key client engagements within the Insurance domain. This is an executive-facing role suited to a technology leader who combines strong IT transformation delivery expertise with P&L ownership, solution-based sales capability, and CXO-level relationship management. If you thrive in complex enterprise environments, enjoy co-creating impactful technology solutions, and have a proven record of driving accelerated account growth, this opportunity is for you. Key Responsibilities Lead and deliver large-scale IT transformation programs within Insurance / BFSI environments. Act as a trusted advisor at CXO level , building and nurturing long-term executive relationships. Co-create innovative technical solutions aligned to client business strategies. Oversee end-to-end program and project delivery , including governance, steering committees, and change management. Drive solution-based sales , identifying growth opportunities and expanding account footprint. Own and manage account P&L ($5M) with responsibility for revenue growth and profitability. Deliver accelerated account growth (20%+ YoY). Ensure high levels of client and employee satisfaction. Collaborate with engineering and delivery teams to ensure excellence across: Automation DevOps Quality Engineering Software Development SDLC methodologies (Agile, Waterfall, Hybrid)Requirements Experience & Domain Expertise Strong experience within Banking, Financial Services and Insurance (BFSI) – Insurance experience highly preferred. 8+ years’ technology experience across the full SDLC lifecycle. Senior client/account management experience within a professional IT services or consulting organization. Demonstrated P&L ownership of accounts exceeding $5M. Evidence of driving 20%+ year-on-year growth. Extensive experience in solution-based sales and strategic account expansion. Technical & Delivery Knowledge Strong understanding of: Engineering principles (Automation, DevOps, QE) Program and portfolio management Change management and governance frameworks Leadership & Commercial Skills Executive presence with the ability to operate at CXO level. Excellent negotiation, conflict management, and decision-making skills. Strong commercial acumen and business outcome focus. Ability to communicate effectively across all organizational levels. Proven record of client and employee satisfaction. #J-18808-Ljbffr