Description With roots established in 1903, Indwe Risk Services (Pty) Ltd is today one of South Africa's largest independent brokers, providing expert solutions that cover all your personal and business insurance and financial needs. Indwe Risk Services is always looking for passionate, dedicated, and innovative people to work in an ambitious and professional working environment. Join our team and become part of the Indwe family. We are looking for a Support Line Manager: Responsible for the management of EVR functions on Peerless & Elektrosure portfolios, as well as product and system enhancements, CSI and SLA's. Office Location: Pretoria Employment Type: Permanent Education Minimum Matric FAIS ACCREDITED (Short-term) NQF 4 RE5 Qualification Experience Minimum 10 - 20 Years Ideal Education Matric RE5 Qualification FAIS ACCREDITED (Short-term) NQF 4 Ideal Experience Min 10 years experience in short-term insurance, personal & commercial lines; Experience in client service; Experience in assessing quality; Experience in Brokerage environment; Experience in Indwe's products and systems Skills Computer Literacy (MS Packages) Planning and organizing Decision making Time Management Negotiation Problem Solving Communication Insurance system knowledge Ability to work according to policies & procedures Ability to manage change Knowledge Understanding of short term insurance industry and insurance broking environment Knowledge and understanding of personal and commercial lines insurance Personal Lines underwriting knowledge Legal Requirements of the Insurance Industry #J-18808-Ljbffr