About the Role We are seeking a strategic Senior Project Manager to lead complex, high-impact initiatives within a Rewards Programme environment . This role is suited to a seasoned professional with strong leadership capability, advanced stakeholder management skills, and deep domain expertise in rewards programmes. You will be responsible for driving large-scale, cross-functional projects from inception to delivery, ensuring alignment across business, technology, and operations. The ideal candidate brings a combination of project delivery excellence, rewards programme lifecycle experience, and strong leadership skills to influence outcomes in a dynamic environment. NB: This role is specifically for Cape Town-based candidates due to the hybrid work requirement. Key Responsibilities: Project Leadership & Delivery • Lead and manage one or more large, complex projects with medium to large teams• Define and establish the overall project vision, governance structures, and delivery frameworks• Develop and maintain comprehensive project plans with clear milestones and interdependencies• Ensure delivery is on time, within budget, and aligned to scope• Track progress and provide consolidated reporting to stakeholders and leadership Stakeholder & Vendor Management • Coordinate and facilitate workshops across stakeholders, delivery teams, and external vendors• Align business, technology, compliance, and operational teams• Manage external vendor engagement, contracting, and delivery timelines• Provide regular updates and reporting to senior leadership Risk, Governance & Planning • Establish governance forums (steering committees, working groups, etc.)• Manage risks, issues, and dependencies across all workstreams• Maintain RAID logs with clear mitigation strategies• Ensure compliance, risk alignment, and operational readiness Change & Programme Enablement • Drive change management initiatives to support adoption of new capabilities• Establish communication plans and stakeholder engagement strategies• Support rewards programme enhancements, including rule changes and partnerships• Ensure alignment with overall Rewards Programme lifecycle management Requirements & Qualifications Must-Have Skills • 8–10 years’ experience in Project Management with a strong delivery track record• Proven experience delivering multiple complex, strategic Rewards projects• Non-negotiable: Rewards Programme experience (models, rule changes, partnerships, lifecycle management)• Strong knowledge of Agile project methodologies• Experience working in complex, dynamic, and evolving environments• Excellent stakeholder management, communication, and influencing skills• Strong decision-making and problem-solving abilities Industry & Domain Knowledge • Relevant Insurance industry experience• Deep understanding of Rewards environments and programme structures Essential Certifications • PMP / PgMP / CAPM / PMI-ACP or PRINCE2 Agile Practitioner / SAFe Lean Portfolio Management Preferred Qualifications • Certified Scrum Master (CSM) Preferred Experience • Exposure to Rewards Programmes and Data Analytics initiatives Behavioural Competencies • Stakeholder Management & Influencing• Decision Making & Accountability• Building Partnerships & Collaboration• Customer Orientation• Results-driven mindset• Ability to manage conflict and obstacles• Adaptability in ambiguous environments• Strong independence and initiative• Innovation and continuous improvement mindset Key Deliverables • End-to-end project plan with timelines and dependencies• Workshop facilitation and documented outputs• Weekly and monthly status reports (RAG status)• Risk, issue, and dependency logs• Consolidated delivery timelines across teams• Change management and communication plans Education • Relevant tertiary qualification in Finance, Information Technology, Computer Science, or related field Additional Information • Contract role with possibility of renewal• Salary: Market Related/ Negotiable • Location: Cape Town (Hybrid – 3 days per week in office)• Business Area: Goals, Rewards & Digital Channels• Level: Senior• Must be based in Cape Town
Senior Project Manager (Customer Rewards Strategy)
IDBASE SOFTWARE
cape town, cape town
Published 23 days ago
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