A leading customer service firm is seeking a Customer Services Team Lead in Cape Town, South Africa. This role involves team leadership, developing customer-centric strategies, and ensuring excellent service delivery. The ideal candidate will have over 2 years of experience in a call center environment and a strong commitment to customer satisfaction. You will oversee a team of agents, enhance operational processes, and promote a supportive work culture. This role demands a passion for people and exceptional leadership skills.#J-18808-Ljbffr
Customer Experience Team Lead
BOARDROOM APPOINTMENTS
cape town, cape town
Published 14 days ago
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