Job Description Analyze business requirements and problems, understand root causes, identify solutions and implement effective strategies to improve organizational processes, systems, and technologies. Collaborate with various stakeholders including business users, IT teams, and management to understand their needs and translate them into viable solutions. Apply a combination of business acumen, critical thinking, analytical skills, and technical proficiency to drive successful outcomes and support business growth. You will be required to complete a questionnaire which will be submitted to shortlisted candidates only. Duties & Responsibilities Product Ownership and Support Needs Analysis Solution Design and Development Stakeholder Management and Communication Project Management and Implementation Change Management and Training Continuous Improvement and Innovation Key Skills Analytical and problem-solving skills with the ability to understand complex business processes and systems. Communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Business analysis and project management methodologies, tools, and techniques. Requirements gathering, process modeling, and solution design. Adapting to changing priorities, working independently, and managing multiple projects simultaneously. Familiarity with data analysis and process mapping and communication tools such as: MS SQL MS 365: Excel (Advanced), PowerPoint & Word (Intermediate) UML diagramming tools (e.g., draw.io, Visio, LucidChart) Familiarity with Agile and DevOps principles and practices. Desired Experience & Qualification Degree: Industrial Engineering (preferred), Engineering, Science, Information Systems, or a related field. Experience: 1. Business Solutions Analyst 2. Business Process Engineer or similar role with 10 years of experience 3. Preferred sectors worked in previously: Financial Service or Fintech 5 years 4. Software development / Project Management 2 years 5. Understanding of the drivers of business performance: 2 years a) Income Statement b) Cost optimization c) Unit management and profitability Package & Remuneration Annual remuneration to be discussed with shortlisted candidates. Pension Fund Medical Aid Performance Bonus #J-18808-Ljbffr