Tp-8f723eaf is seeking an Operations Assistant Manager in Cape Town to lead the complaints team and ensure high performance in BFSI contact centre operations. The successful candidate will manage operational controls, performance management, and maintain compliance while fostering a culture of engagement and continuous improvement. Key qualifications include a Bachelor's degree and experience in a similar role. Strong leadership, communication, and analytical skills are essential for achieving client KPIs and maintaining operational excellence. #J-18808-Ljbffr
Bfsi Operations Leader & Team Performance Coach
TP-8F723EAF
cape town, cape town
Published 7 days ago
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