RECEPTIONIST / PRACTICE MANAGER – DENTAL PRACTICE Location: SandtonPosition Type: Full-TimeSalary: R18 000 – R21 000 CTC per month Medical Resources Group is recruiting on behalf of our client, a well-established and patient-focused dental practice based in Sandton, for an experienced Receptionist / Practice Manager to join their team on a permanent basis. This opportunity is ideally suited to a professional, organised, and mature individual with strong dental reception and practice administration experience. The successful candidate will play a key role in managing the front-desk operations of the practice, patient communication, appointment scheduling, invoicing, supplier coordination, and day-to-day administrative functions. The practice prides itself on delivering exceptional patient care and maintaining a supportive, professional, and team-oriented environment. This role is best suited to a candidate seeking long-term stability and who is passionate about patient service and contributing positively to a close-knit team. Key Responsibilities Reception & Patient Service Greet patients professionally and create a welcoming patient experience Answer and manage incoming calls professionally and efficiently Schedule, confirm, and manage patient appointments electronically Maintain and manage the electronic appointment diary Send appointment confirmations and follow-up communication to patients Manage daily patient flow and ensure efficient scheduling within the practice Assist patients with account queries and general practice-related enquiries Communicate with patients professionally via telephone and email Maintain a professional and organised reception environment at all times Practice Administration & Operations Manage the day-to-day administrative operations of the practice Ensure smooth coordination between the clinical and administrative functions within the practice Handle patient invoicing, account statements, and payment-related queries Process daily payments and maintain accurate financial records Follow up on outstanding accounts and patient balances professionally Process and maintain accurate patient records and documentation Maintain confidentiality and compliance with patient information regulations Assist with month-end administrative processes and reporting Prepare and maintain records of supplier expenses and operational costs Support the dentist with general practice coordination and operational requirements Supplier & Laboratory Coordination Communicate with dental laboratories regarding cases, collections, and deliveries Request quotations and place orders with suppliers and laboratories Monitor and manage office and practice stock levels Coordinate with service providers and suppliers regarding queries and deliveriesMaintain good working relationships with suppliers and laboratory representatives Systems & Software Management Work daily on Solumed practice management software Manage electronic patient files and appointment systems accurately Utilise Microsoft Office Suite for administration, reporting, and communication Manage practice emails and correspondence professionally Ensure accurate capturing and updating of patient and billing information Generate reports and administrative documents as required by management Team & Practice Culture Work collaboratively within a close-knit team environment Maintain a professional, patient-focused, and positive attitude Assist colleagues when required to ensure smooth daily operations Contribute to a welcoming and supportive practice culture Demonstrate reliability, accountability, and long-term commitment to the role Minimum Requirements Matric Certificate (Grade 12) – Essential Minimum 5 years’ experience as a Dental Receptionist and/or Practice Manager – Essential Previous experience working on Solumed software – Non-Negotiable Strong administrative and organisational skills Experience with patient invoicing and account management Computer literacy with experience on Microsoft Office Suite Excellent verbal and written communication skills Professional telephone etiquette and presentation Own reliable transport – Essential Strong attention to detail and ability to multitask Patient-focused with a friendly and professional personality Reliable, motivated, and able to work independently Advantageous Previous experience within a dental practice environment Experience managing supplier and dental laboratory relationships Experience with month-end administrative processes and reporting Long-term career stability within previous roles Working Hours Monday – Friday: 08:00 – 17:00 No remote or hybrid working arrangements No work on public holidays Occasional Saturday work may be required based on patient bookings Mandatory annual leave period during December practice closure Remuneration R18 000 – R21 000 per month Application Instructions If you meet the above requirements and are interested in this opportunity, kindly submit your CV along with supporting documentation to: with subject Line: Dental Receptionist – Sandton If you do not receive feedback within 2 weeks, please consider your application unsuccessful. #J-18808-Ljbffr