Purpose Statement To lead a team in Properties responsible for prioritising and overseeing work to ensure delivery of objectives, goals and SLAs, aligned with the objectives, plans, processes and standards of a designated department or function. The focus of this position is Soft Services, covering everything from cleaning, parking, plant maintenance, shredding, reception, consumables to hygiene and similar areas. Experience Minimum of 3-4 years’ experience in hospitality, property management or project management Ideally in a multi-site and/or banking or financial environment 1+ years exposure to leading groups or a team Dealing with 3rd party suppliers and vendors Qualifications (Minimum) A relevant tertiary qualification in hospitality or project management Knowledge Understanding of people/team leadership practices and principles General operations management practices and principles Stakeholder and client management Client service principles and practices Relevant legislation and regulatory bodies Understanding of 3rd party service level agreements Spatial planning experience Skills Attention to detail Communication skills Computer literacy (MS Word, MS Excel, MS Outlook) Decision making skills Interpersonal and relationship management skills Leadership skills Planning, organising and coordination skills Problem solving skills Conditions of Employment Clear criminal and credit record Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals. #J-18808-Ljbffr