Business Segment: Personal & Private Banking Company: Standard Bank of South Africa Location: ZA, GP, Johannesburg, 3 Simmonds Street To manage the operational environment, performance requirements and relevant stakeholder expectations within the Customer Level Inbound/Outbound environment, so as to ensure implementation of the Business Unit Strategy and objectives. Qualifications Qualification Completed Matric Banking Diploma Banking Degree Experience 5 - 7 years Experience in overseeing the day-to-day management of collections contact centre (Inbound and Outbound), credit systems, processes, and managing the employees executing an integrated Standard Bank South Africacustomer debt management process, recovery strategy and operating model. Experience in managing the compliance and mandated process and procedures within a collection's environment. Additional Information Developing Strategies Directing People Empowering Individuals Examining Information Exploring Possibilities Business Development Client Retention #J-18808-Ljbffr
Manager, Operations Card
STANDARD BANK OF SOUTH AFRICA LIMITED
johannesburg, johannesburg
Published 14 days ago
Report job