Our successful Hotel Operations Manager: Operational Management by overseeing daily hotel operations across all departments to address operational challenges & ensure consistent service delivery. Guest Experience & Service Excellence by ensuring that high standards of customer service are maintained at all times. Financial & Commercial Management by monitoring departmental costs & revenue performance. People Management by fostering a positive, disciplined and high-performance work culture. Provide strategic oversight & operational support to the Hotel Sales Department. Conduct monthly audits on service and standard operating procedures on all Hotels. Reporting & Administration by preparing operational reports for Group Operations Director. Work as part of a team or individually to deliver high quality standards consistently and accurately. Qualifications Required: Matric (NQF 4) Proficient skills in MS Office, good numeracy, verbal and written English skills. Deep knowledge of hotel operations with a minimum of 5 years’ experience in hotel operations with proven experience in managing multi-departmental hotel operations. To apply, your written application must include: ? CV (maximum 4 pages) ? contactable references (with telephone numbers) ? covering letter with three reasons why you’re our top candidate for the job!
Hotel Operations Specialist
THE GOOD HUMAN (PTY)LTD
johannesburg, johannesburg
Published 23 days ago
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