Specialist: Wellness & Social Impact Assoreis an international mining holding company, which principally engages in projects involving the mining, processing and marketing of ores, minerals and metals throughout several countries. Assore boasts a diverse product portfolio and a global customer base. We are proudly renowned for our excellence in supplying iron, manganese and chrome ores, as well as manganese alloys. Our philosophy is centered on our commitment to safety, operational excellence, customer focus and sustainability. For generations, these efforts have allowed us to positively impact industries and local communities. This role is based at our office in Illovo, Johannesburg. Job Purpose The Specialist: Wellness & Social Impact is responsible for designing, coordinating, and monitoring the Group’s employee wellness frameworks while also governing and enabling the Group’s employee volunteerism programme and external donations process. The role ensures: Wellness services and interventions are accessible, ethical, and measurable. Volunteerism and donations are managed with clear governance, fairness, transparency, and reputational risk controls, aligned to the Group’s values and ESG/CSI intent (where applicable). Main responsibilities Policy Management & Standardisation Draft, review, and update HR-related policies (e.g., leave, discipline, grievance, incapacity, wellness, substance abuse, harassment, respectful workplace). Ensure consistent application across the Group through clear guidance and manager toolkits. Drive policy awareness and training with HRBPs. Employee Wellness Strategy & Programme Management Develop and coordinate the Group’s wellness plan aligned to workforce needs and operational risk profile. Manage wellness initiatives across: Mental health & psychosocial support Stress/fatigue/burnout prevention Financial wellbeing (where relevant) Health promotion & awareness campaigns Inclusion-related wellbeing support (where applicable) Integrate wellness into employee experience, culture, and leadership initiatives. EAP Oversight & Support Pathways Manage the EAP relationship: SLAs, service quality, utilisation trends (de‑identified), and issue resolution. Establish manager/HR referral pathways (including urgent escalation routes) and ensure confidentiality standards. Provide guidance to HRBPs on wellness‑related support options (within ethical/legal boundaries). Psychological Risk & Critical Incident Response Coordinate wellbeing support for critical incidents (trauma events, fatalities, violence/robbery, disasters), working closely with HRBPs. Maintain a critical incident response playbook (roles, escalation, vendor coordination, debrief processes). Track follow‑up support actions and lessons learned to reduce recurrence and strengthen resilience. Volunteerism Programme (Employee Volunteer Engagement) Design and coordinate the Group’s volunteerism programme aligned to the organisational values and CSI/ESG objectives (where applicable). Establish a volunteerism framework for employees Plan and deliver volunteer campaigns (e.g., Mandela Day, community upliftment, education, environmental clean‑ups). Track participation, hours, reach, and impact stories; provide quarterly/annual reporting. External Donations Process (Governance & Administration) Establish and administer a transparent donations governance process for monetary and in‑kind donations, including: Donations policy / standard operating procedure Eligibility and exclusion criteria (e.g., non‑partisan, reputational checks, alignment to values) Due diligence requirements (NPO verification, bank confirmation, governance checks) Approval matrix and delegated authority (HR/CSI/Exco/Board as applicable) Documentation standards and audit trail requirements Coordinate the intake, logging, screening, and routing of donation requests. Maintain a donation’s register with status tracking, approvals, payment confirmations, and proof of delivery/receipt for in‑kind items. Produce reporting for governance forums and support external/internal audit requests. Training & Enablement (Compliance + Wellness + Social Impact) Deliver awareness and training on: Policy compliance and documentation standards Wellness literacy and referral pathways Volunteerism participation guidelines and safety Donations governance and conflicts‑of‑interest management Build and sustain champion networks (wellness and volunteerism) with toolkits and communications Stakeholder & Vendor Management Partner with HRBPs, Legal, Risk & Compliance, Internal Audit, Finance (where donations require payment controls). Manage vendor relationships (EAP provider, wellness partners, volunteer partner NGOs, donation recipients where applicable). Coordinate communications for campaigns and initiatives (internal comms/EX team) Education Essential Bachelor’s degree in HR, Industrial Psychology, Social Work, Psychology, Occupational Health, Governance/Compliance, or related. Desirable Postgraduate qualification in HR/Industrial Psychology/Public Health Compliance/audit training (control frameworks, risk management) Wellness/EAP programme exposure or mental health first aider certification ESG/CSI or social impact programme exposure. Professional Experience 6–8 years’ experience in HR compliance, employee wellness, ER support, people governance, or related. Experience supporting audits, policy governance, and multi‑site implementation. Demonstrated coordination of programmes/campaigns (wellness and/or social impact initiatives). Strong documentation discipline and ability to manage sensitive matters with discretion. Competencies Required Behavioural Integrity, discretion, and strong ethical judgement Empathy and emotional intelligence (wellness context) Analytical thinking and attention to detail (compliance and audit readiness) Strong coordination, planning, and stakeholder management Clear communication and facilitation capability Resilience and calm execution during critical incidents. Technical HR policy and compliance governance (audit‑ready controls and evidence) Wellness programme coordination and EAP vendor oversight Psychosocial risk awareness and critical incident coordination Donations governance: due diligence, approvals routing, documentation standards Volunteer programme planning: event risk basics, participation tracking, partner management Reporting and dashboards (Excel/Power BI advantageous) Confidentiality and secure information handling (incl. privacy principles) #J-18808-Ljbffr