Sales Development Representative (SDR) About the role The SDR's are accountable for the Prospecting & Connecting/Qualifying stages of the sales process, with their primary objective being qualified sales appointment bookings for inside (telesales) and outside (field sales) conversion teams. What you will be doing Prospecting: Conducting outbound telemarketing and email activities towards targeted geographic areas and industry verticals Researching to expand the prospect list using in-house tools and resources such as LinkedIn, Meta, Google Maps and other methods Continuously improving the methods of prospecting, and the tactics for connecting and engaging with potential customers Profiling strategic accounts identifying decision makers, researching and obtaining business requirements, and preparing and presenting solutions to start the sales cycle Organizing and holding group demos, webinars and live seminars in order to warm leads and lead to sales demo bookings Actively organising and participating in relevant trade shows and events that will build a relevant prospect pipeline Connecting & Qualifying: Performing initial needs assessment and identifying prospects' pain points to determine how Yoco’s solutions could address those needs Developing detailed industry and product knowledge and acumen to position Yoco’s value proposition to multiple vertical segments Qualifying prospects to ensure they are a segment fit, and setting up appointments with either our inside (telesales) or outside (field sales) teams Reschedule/follow up with prospects if meetings do not occur Maintaining accurate records of all activities in CRM and promoting database cleanup and hygiene through regular and ongoing maintenance activities Stay on top of current marketplace trends and information on pricing, products and new technologies in our industry, and acting as a vital point of insight for our marketing and sales teams Collaborate with sales, marketing and operations team members on strategic sales and onboarding approach to streamline and improve the end to end sales cycle, driving efficiency and customer satisfaction About you Must have 2-5 years’ SDR, sales or support experience Hands‑on experience with multiple customer engagement techniques You understand the basic fundamentals of what can turn an unengaged prospect into a high‑value opportunity Self‑starters with a track record of successful, credible achievements Knowledge of the payments industry, understanding software and hardware functionality and features, and an aptitude to understanding clients ongoing needs in our various industry verticals Customer centric individual with a true love for both brand and business development Tech‑savvy with the ability to rapidly pick up and apply product knowledge Strong customer engagement, presentation skills & communication skills (verbal and written) A dynamic “hunter” personality with a drive to reach decision‑makers is essential Team‑oriented with the ability to succeed in an ever‑changing, entrepreneurial environment Experience with any CRM solution The people we’re looking for We’re looking for people who want to grow and have a thirst for learning. And as Yoco grows, we hope they stay with us for the long‑term. A partnership for your wellbeing We believe that the best work comes from a place of balance and security. We see our benefits not as perks, but as a partnership to support your life, your family, and your ambitions. Need time to switch off? We offer 24 paid leave days annually, plus public holidays, so you can rest, travel, or simply handle life. Thinking about long‑term security? We'll help you build a strong foundation with contributions to medical aid and gap cover. Putting your family first? So do we. We provide paid parental leave for mothers, fathers, and adoptive parents, along with family responsibility leave for unexpected emergencies. Ready to grow your skills? We provide an annual learning budget for you to invest in the courses, conferences, or training that will help you advance your career. Looking for your community? Find it here. From weekly company gatherings and team outings to employee‑led clubs, we foster a connected culture where everyone belongs. We're growing Yoco is growing, and as we grow we have compelling challenges ahead of us. Growing means we’re enabling more self‑employed people and businesses to thrive every day. About Yoco Yoco is the all‑in‑one digital commerce platform for small businesses. As one of Africa’s largest fintech companies, we make it easy to sell anywhere, manage your business from anywhere, and grow with smart insights—all under one Yoco profile. Founded in 2015, we've helped over 200,000 small businesses across South Africa accept card payments and access capital—often for the first time. Our ecosystem of payments, software, and tools works seamlessly under one Yoco account. Behind it all is a global team of 350+ people across South Africa and the Netherlands, building world‑class solutions for small business growth. We encourage applicants from diverse backgrounds to apply and ask that you please send your application in English and help us reduce unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV. #J-18808-Ljbffr