Job Description At OM Bank, we strive to attract great people who are passionate about building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity. Technical service analyst role is part of the service function for Investment Backed Loans (IBL). The product is a margin loan that is secured by various investments such as a stock portfolio, cash balances, unit trusts and other investments. Key Responsibilities Monitor LTVs on existing loans Respond to customer enquiries Manage the operational flow of new and existing loans Significantly contribute to existing loan book servicing by engaging with staff members (Portfolio Managers and Financial Advisors) and customers on matters pertaining to new and existing loans Significantly contribute to LTV monitoring and ensuring that appropriate margin call processes are executed as per policy framework Process loan origination, loan renewals and loan settlements Perform ad‑hoc technical calculations and liaise with the credit team to solve queries Support client queries related to statements, repayments, etc. File and keep records of relevant processes Liaise with stakeholders on secured lending matters Personal Effectiveness Deliver results through proactive management of IBL stakeholders on matters of loan origination, LTV monitoring, and margin call engagement with credit and portfolio managers. Work at a team level and be accountable for service delivery within a function or team and process. Contribute where possible to the development of processes pertaining to origination, servicing and LTV monitoring. Provide an excellent customer experience and support the achievement of service level agreements. Demonstrate a general understanding of legislation governing the IBL product such as the National Credit Act. Support the Market Risk function by expanding knowledge in Financial Markets, Financial Instruments and the world economy. Manage risk by following due process in the processing of IBL applications. Requirements Degree preferably in Finance, Engineering, Accounting, Economics, Actuarial Science or equivalent (Advantageous) Ability to work with technical loan calculations Ability to work without supervision Ability to communicate with stakeholders in other areas of business At least 1 year of experience in any financial role Proficiency in Excel, Word, and PowerPoint Experience with securities‑based (Lombard) lending products is advantageous Education: NQF Level 5 – Higher, Advanced or Occupational Certificate or equivalent Skills & Competencies Action Planning, Analytical Thinking, Computer Literacy, Current State Assessment, Data Compilation, Data Interpretation, Data Management, Data Modeling, Digital Literacy, Document Management, Evaluating Information, Legal Practices, Management Reporting, Numerical Aptitude, Oral Communication Collaboration, Courage, Accountability, Financial Acumen, Trust, Complex Problem‑Solving, Process Optimization, Organizational Savvy EEO Statement The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Closing Date 03 June 2026, 23:59 #J-18808-Ljbffr