Teleperformance is seeking an Operations Assistant Manager in Cape Town. The successful candidate will be responsible for monitoring and improving Quality standards while leading a team of team leaders. Key responsibilities include analyzing Service Level agreements, reviewing operational reports, and creating a positive work environment through employee engagement. Experience in a regulated contact center is essential for this role. #J-18808-Ljbffr
Operations & Quality Performance Lead
TELEPERFORMANCE
cape town, cape town
Published 15 days ago
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