Job category: FMCG, Retail, Wholesale and Supply Chain Contract: Permanent Remuneration: Market Related EE position: No Introduction Join our team at Twizza!We are looking for a Business Analyst to join our team in Cape Town. If you are a passionate and analytical thinker with a knack for understanding business change needs and translating them into actionable solutions, this position is for you! Business Analysis Define and document business functions and processes. Consult with management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. Act as a liaison between end-users and information technology team in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance. Analyse the feasibility of and develop requirements for new systems and enhancements to existing systems; ensures the system design fits the needs of the users. Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training. Identify opportunities for improving business processes through information systems and/or non-system driver changes; assist in the preparation of proposals to develop new systems and/or operational changes. Plan, organise and conduct business process reengineering/improvement projects and/or management reviews. Research and prepare statistical reports using data from systems. Consolidate information into cohesive and understandable correspondence or other written form for use in management decision-making. Project Management Change Management Identify process change elements. Develop training material and conduct formal training sessions for end user. Provide technical assistance in training, mentoring, and coaching staff. Monitoring for optimal success of project. Quality Assurance Participate in testing of new system functionality. Participate in user acceptance testing. Monitoring and Support Administer IT systems. Monitoring and supporting Twizza applications. Demonstrated competencies to be successful in this role: Effective communication with technical teams and business stakeholders. Accurate and concise documentation of business requirements. Successful project management and delivery. Quality assurance and user acceptance testing. Continuous monitoring and support of business applications. Qualifications Degree in B Eng (Industrial) (advantageous) Diploma in Business Analysis (advantageous) Diploma in Software Development (advantageous) Experience 4 years in business analysis, process analysis 4 years experience in business analysis activity related to the development of bespoke web or mobile applications Experience in software development (advantageous) SQL experience (advantageous) FMCG experience (advantageous) Experience with analysis and design of business reports (advantageous) #J-18808-Ljbffr