About the job Workforce Planning Director Duties and Responsibilities Include: Define the future of the organization by leading the strategic workforce planning process to support the BU’s strategy and associated growth plans Engage with key stakeholders across the BU to understand the long-term strategic plan of the business and translate this into a clear and realistic workforce plan and actions Develop strategies and specific plans to close the talent gaps and prioritize investment in talent initiatives Understand trends and risks in the labor market as well as demographic and workforce implications of our current employee population Adapt quickly to globalization, technology and growth opportunities while developing diverse talent for the BU and for the Company Work collaboratively, and communicate and manage change with key business leaders, HRBPs, and Talent Acquisition when developing workforce strategies and ensure execution plans are integrated into functional strategies Support HR due diligence during M&A activities to ensure proper talent evaluation and develop consistent integration roadmaps Develop and deliver accurate, strategy-focused and insightful reporting including processes, reviews, updates, and improvement Knowledge of Forecasting and workforce planning Provide leadership to Workforce Management and Strategic Planning teams and create a culture of development and continuous performance improvement Responsible for establishing and clearly communicating departmental strategy to management team while providing feedback regarding tactical operations for department including financial performance, budgeting, goal setting, and managing performance Manage and monitor call volume and staffing data Comfort in a rapidly changing environment with competing and shifting priorities Lean organization with increasing demand for more support in workforce planning Linking data/metrics to financial ROI and business impact Writing draft reports and presentations for management Providing information, insights and analytics that will be used to drive people investments and talent management decisions, and assess L&D program effectiveness #J-18808-Ljbffr