Trainee Digital Distribution Specialist Needed at Santam Insurance 2021 Santam is the leading general insurer in South Africa with a market share of more than 22%. We provide a diverse range of general insurance products and services in southern Africa and internationally through a network of 2 700 intermediaries and direct channels. We serve more than 1 million policyholders who range from individuals to commercial and specialist business owners and institutions. We are recruiting to fill the position below: Title: Trainee Digital Distribution Specialist Employment Type: Full Time Experience: 1 – 3 Years Location: Gauteng City: Johannesburg Job Field: ICT / Computer, Media / Advertising / Branding What will you do? This career opportunity is available atSHA Risk Specialistsa division of Santam for aTrainee Digital Distribution Specialist , who will be based inJohannesburg, Illovo . What will make you successful in this role? Quoting and dealing with queries from brokers on any referrals that arise out of the digital platform. Managing administrative processes and accounts issues arising out of the use of the system. Dealing with frequently asked questions. Providing guidance to users (brokers) on the use of the system. Building and managing profitable portfolios with the Pocket Underwriter system. Marketing and sales Calling on brokers with a view to discussing the range of digital products available through SHA. Conducting presentations to brokers to deal with: The benefits of the range of digital products The differences between standard and digital products Driving sales through the Pocket Underwriter. Events and Training Training of brokers on the use of Evolution and EVO PI on the Pocket Underwriter. Training of brokers on specialist covers Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility. Provision of telephonic backup and answering services to the digital distribution division. Manage broker queries on the usage of the Pocket Underwriter Handle credit control queries and errors Assist with the administrative process of moving risks into the digital platform Continuously monitor quality and accuracy of the documents and KIT records produced by the system Participating in ongoing system testing Qualifications and Experience Matric Appropriate tertiary qualification. RE 5 & FAIS Compliant a preference. Minimum 3 years’ experience in the insurance industry. 1+ years of Underwriting experience or relevant cyber and professional liability experience. Added experience with Liability, D&O, and A&H will be beneficial but not totally necessary as training will be provided. #J-18808-Ljbffr