Our client is seeking a highly organised and customer-focused Call Centre Operator to serve as the primary liaison between the company and its customers, including service station operators. This role operates in a fast-paced, high-volume environment and is critical in ensuring efficient communication, accurate order processing, and exceptional customer service. Key Responsibilities: Order Management & Dispatch Customer Support & Complaints Emergency & Alarm Monitoring Administrative Duties Operational Compliance Sales Support Call Centre Management & Operations Performance Monitoring & Reporting Issue Resolution & Coordination Minimum Requirements: Matric (Grade 12) Previous experience in a call centre, logistics, petroleum, or related environment preferred Strong administrative and computer skills (CRM systems advantageous) Key Skills & Competencies: Excellent verbal and written communication skills Strong problem-solving and conflict resolution abilities Ability to multitask and perform under pressure High attention to detail and accuracy Strong organisational and time management skills Customer-focused with a professional approach Working Conditions: Ability to work shifts, including after-hours or weekends if required Comfortable working in a high-pressure, fast-paced environment IMPORTANT: Applications close 30 May 2026 If you did not receive feedback within 14 days, please consider your application unsuccessfulOnly applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our client's minimum requirements will be contacted