Job category: Others: IT and Telecommunication Location: Johannesburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker is looking for a TQM Technician in their technical support division based in our Johannesburg Head office. The strategic objective of the role is Installing and Investigating VNT/VND, SR’s, R&D Projects, FC & OEM Visits, technical reports & documents. VNT & VND Activity Compile an accurate and detailed report regarding the findings of the installation. Submit Findings report to Technician Administrator. Update TQM Feedback Form Findings on SharePoint. Investigate the quality of the installation. Compile an accurate and detailed report regarding the findings of the installation. Submit report to Technicians Manager if the installation was substandard. Update TQM Feedback Form Findings on SharePoint. Productivity Technician must achieve a 100% Productivity per month. Productivity includes admin, drive time and installation time completed during the month by the Technician General Admin Capture daily activities (Installations) accurately on TQM Feedback form on SharePoint, within 24Hr’s. Update VNT/VND, R&D and SR QA Investigation SharePoint database. Produce technical installation guidelines OEM and Installation Bulletin Liaise with OEM’s and assist in technical queries. Investigate and complete OEM or Installation bulletin. An average of 6 OEM or Installation bulletins needs to be completed per month. Compile an accurate and detailed OEM or Installation bulletin. Submit report on TQM Feedback Form SharePoint Matric Valid Driver License Qualified Auto electrician/Mechanic or equivalent in years’ experience. Training on Tracker Systems and products Computer Literacy (MS Word, MS Outlook and MS Excel) #J-18808-Ljbffr