Position: Claims Manager (Mozambique) Salary: $4 000 - $5 000 with an additional bonus structure Location: Maputo Minimum Requirements Matric Must have 3 years management experience Must have excellent interpersonal skills, assertiveness, resilience and leadership abilities. Experience in the handling of short term insurance Commercial claims. Core Tasks Screening & distribution of incoming mail. Instruct and direct staff regarding proper claims handling and processing. Authorize all high value and investigative authority requests above the claims representative authority level. Conduct scheduled and periodic file reviews to ensure compliance with company standards. Attend to claims queries which elevate to management level or require management intervention. Recognize and communicate all state and regulatory issues to staff members. Train and monitor team member's performance and provide leadership to the team. Develop and manage a panel of service providers necessary for efficient claims handling. Liaise with service providers and monitor service levels. Liaise with brokers / clients. Liaise with staff and internal departments and monitor service levels. Loss ratio monitoring. Claims reporting on a monthly basis. Excellent organizational, time management & personal computer skills. Demonstrated decision making & problem solving skills. Ability to work under pressure. HR assistance to new appointments and interviews. Please send an updated CV, Portfolio and most recent payslip to: Contact: AtripleA Recruitment and Temps Fax: #J-18808-Ljbffr