Develop HR dashboards and deliver workforce analytics and insights Drive process improvement initiatives, including automation and system enhancements Ensure compliance with regulatory standards and audit requirements Lead, coach, and develop a high-performing HRSS and HRIS support team What You Bring Bachelor’s degree in HR, Business, IT, or a related field 5+ years’ experience in HRIS and payroll operations Proven experience managing or supervising HR Shared Services teams Strong SAP or equivalent HRIS experience Advanced Excel and data analytics capability Solid understanding of payroll legislation and compliance Experience in system implementation or process optimisation projects Strong leadership, stakeholder engagement, and communication skills High attention to detail with strong analytical and problem‑solving ability What Success Looks Like High SLA achievement and improved employee satisfaction within HR Shared Services Strong HRIS data accuracy and system reliability Measurable reduction in manual processes through automation Positive audit outcomes and compliance adherence Improved response times and service delivery across HR operations A capable, engaged, and high‑performing HR support team Client Information A reputable, nationally operating organisation focused on operational excellence and continuous improvement, with a strong emphasis on leveraging technology to enhance HR service delivery. #J-18808-Ljbffr