Insurance Consultant - 6 Months Contract - Bellville (Cape Town) The insurance consultant role is focused on providing an end-to-end service and support to brokers. ONLY applicants that are currently living in Cape Town will be considered! MUST have a CLEAR Credit and CRIMINAL record! Duties & Responsibilities This role is focused on, but not limited to, servicing broker requests, including enquiries. Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services. Dealing with general insurance and policy specific enquiries. Dealing with issuance of new policies, policy maintenance, renewal, and agri aspects of policies. Assisting to resolve all insurance queries within required timeframe and compliance requirements. Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy. Undertaking to adjust premiums in line with new asset values. Managing client expectation on expected turnaround times for submitted requests. Adhering to underwriting criteria and regional requirements. Assist with profiling the client with the best suitable product and underwriting criteria. Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product. Assisting in implementing solutions for improvement. Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required. Desired Experience & Qualification Matric / Grade 12 MUST have NQF4 (insurance related qualification) MUST have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an advantage MUST have a CLEAR Credit and Criminal record Package & Remuneration Salary: R13 000 per month 6 week training 6 month contract with possible conversion Working hours 8:00 – 16:30, Monday to Friday Interested? If interested , please apply directly through Pnet or email us directly at N.B If emailing us directly, remember to insert "Insurance Consultant - Bellville" in the email subject line , for consideration. #J-18808-Ljbffr