Germiston, Gauteng, South Africa – Sunset Hotel and Conferencing – Salary: R 9,500.00 - 11,500.00 (South African Rand) About the job Hotel General cleaners needed Job Title: Hotel Receptionist Please WhatsApp on and speak to Mrs Keen for further assistance Company Overview: Sunset Group of Hotels is a luxury hotel located in Gauteng. Our hotels offer a unique and unforgettable experience for our guests, combining modern amenities with traditional hospitality. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Hotel Receptionist. Job Description: As a Hotel Receptionist, you will be the first point of contact for our guests and will play a crucial role in creating a positive and welcoming atmosphere. Your main responsibility will be to ensure that all guests receive exceptional service from the moment they arrive until they depart. This is a full‑time, permanent position with a competitive salary and benefits package. Key Responsibilities: Greet and welcome guests in a friendly and professional manner Check‑in and check‑out guests efficiently and accurately Answer phone calls and respond to emails and messages in a timely manner Provide information about hotel services, facilities, and local attractions Handle guest complaints and resolve issues promptly Maintain a clean and tidy reception area Process payments and maintain accurate records of all transactions Collaborate with other hotel departments to ensure a smooth and seamless guest experience Assist with reservations and room assignments Handle guest requests and inquiries with a positive attitude and sense of urgency Ensure compliance with hotel policies and procedures Attend to any other duties assigned by the Front Office Manager or General Manager. Qualifications: High School Diploma or equivalent Previous experience in a similar role is preferred Excellent communication and customer service skills Proficient in Microsoft Office and reservation systems Ability to multitask and work in a fast‑paced environment Strong attention to detail and problem‑solving skills Fluent in English, both verbal and written Knowledge of a second language is a plus. If you are a friendly, outgoing, and organized individual with a passion for hospitality, we would love to hear from you. Join our team at Ignasio and be part of creating unforgettable experiences for our guests. #J-18808-Ljbffr