Who are we? Sanlam is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face‑to‑face intermediary channels and directly. We have approximately 2,400 tied advisers and 2,000 supporting independent brokers, all focused on meeting our clients’ financial needs. Our vision is to be the best at building enduring relationships by connecting clients with Sanlam and creating sustainable value by attracting new clients, supporting ongoing engagement and providing adaptive solutions designed to answer life’s financial questions. Ultimately, we empower people to be financially confident, secure and prosperous. What will you do? Recruitment and Contracting Support: liaise between Uyanda talent acquisition administrator and Development Managers to coordinate recruitment activities and maintain detailed monthly records per candidate; verify accuracy of contracts for new recruits linked to AP and BlueStar. Coordinate with Sanlam Enterprise office, internal support teams and external vendors to deliver key milestones within the 12‑month development programme; monitor and track POE linked to trainee interventions. Vesting, Training and Development Support: provide administrative guidance to new recruits, coordinate and schedule Development Manager field visits, maintain training progress records and support tracking of advisor performance, productivity and activities in line with Incubator requirements; liaise with Sanlam Academy and product specialists for training, workshops and assessments. Payroll Administration Support: coordinate with Finance, payroll vendor and Sanlam remuneration specialists during monthly payroll cut‑off; prepare and amend payroll reports for appointments and terminations; investigate discrepancies; capture remuneration accurately and reconcile reports; prepare payroll packs for management approval and submit to Finance; distribute monthly payslips and production/target reports to advisors and BlueStar Principals. Sales and Operational Support: handle escalated client, claims, reimbursement and policy queries; arrange training interventions and Uyanda unit meetings; support communication of weekly and monthly production dashboards; manage orphan client service when advisors exit the programme; provide internal systems, products and process support to trainee advisors and managers. Reporting and Data Management: produce monthly advisor production and pipeline reports; maintain weekly activity trackers and policy reference registers; manage training and skills matrices and starter pack updates; compile graduation, resignation and termination statistics; prepare reports for Uyanda and maintain SharePoint records. Compliance and Content Manager Processing: upload termination and resignation documentation to Content Manager following approvals; ensure system and access revocations for exiting advisors; monitor outstanding and omitted compliance documentation. What will make you successful in this role? Qualification & experience Grade 12 or equivalent qualification. A relevant tertiary qualification would be advantageous. Minimum of 2 years relevant administrative experience within the financial services industry is preferred. Knowledge and understanding of SanlamConnect is advantageous. Knowledge and skills IT: Intermediate or Advanced. MS Office: Excel, Word, PowerPoint, Outlook. Basic knowledge of Payroll / Recruitment / Commission payment processes and procedures. Attributes / Skills Attention to detail, accuracy. Good planning and organising skills. Problem solver. Able to work independently and plan/schedule work effectively. Good team player. Good communicator and relationship builder. Service and client‑centric. Ability to multi‑task. Cultivates innovation. Client centricity. Results driven. Collaboration. Flexibility and adaptability. Builds networks. Business insight. Communication. Decision quality. Treating customers fairly. Turnaround time The closing date for applications is 5 June 2026. #J-18808-Ljbffr
Incubator Admin Support Assistant: Ra Sc (Bellville) (Temporary) (Jg 06)
SANLAM
cape town, cape town
Published 3 days ago
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