Key Responsibilities Business Analysis & Process Improvement (Business Analyst Jobs South Africa) Analyse existing business processes and identify areas for optimisation Conduct gap analysis and recommend operational and system improvements Gather, validate, and document business and functional requirements Develop process maps, workflows, and documentation using BPMN 2.0 standards Stakeholder Engagement & Requirements Gathering Facilitate workshops, work sessions, and stakeholder meetings Collaborate with business units to align requirements and objectives Communicate process updates, recommendations, and project feedback effectively Systems Support, Testing & Change Management Support system implementation and process improvement initiatives Assist with System Integration Testing (SIT) and User Acceptance Testing (UAT) Maintain requirements traceability throughout project lifecycles Contribute to change management documentation and user support materials PMO Documentation & Governance Document policies, SOPs, and process-related documentation using approved templates Identify policy gaps and support process owners with draft documentation Ensure alignment between business requirements, policies, and operational standards Data Analysis & Reporting Analyse data trends, operational risks, and business performance indicators Support informed decision-making through reporting and process analysis Innovation & Low-Code Solutions Develop lightweight process prototypes and business applications Utilise no-code / low-code tools including Smartsheet, Base44, or similar platforms Stay updated on AI-enabled process improvement and automation trends Minimum Requirements Bachelors Degree in Business Administration, Management, Information Systems, or related field Minimum 5 years experience as a Business Analyst or similar role Strong experience with BPMN 2.0, Visio, SIPOC, and process modelling tools Experience with requirements management methodologies and business documentation Exposure to project management and PMO environments PMI-PBA certification advantageous Experience with AI, automation, or low-code/no-code platforms advantageous Key Skills Strong analytical and problem-solving ability Excellent communication and stakeholder engagement skills Ability to facilitate workshops and business discussions effectively High attention to detail and documentation accuracy Ability to manage multiple priorities in a fast-paced environment Strong process mapping and business improvement capability Ability to work independently and collaboratively across teams Location Centurion, Gauteng, South AfricaWhy Apply Work on strategic business transformation and process optimisation initiatives Exposure to enterprise systems, PMO governance, and operational improvement projects Opportunity to work with cross-functional stakeholders and leadership teams Collaborative and innovation-driven environment Exposure to AI, automation, and modern process improvement methodologies