We’ve got a position available for a broker client care consultant Company: King Price Purpose of position: Providing existing clients and brokers with exceptional service, identifying client needs, responding to client queries, and delivering royal service. Responsibilities Handling all calls and e-mails from existing clients and brokers Fulfilling all administrative aspects of a client’s policy Offering and upselling additional products and giving sound financial advice Dealing with all queries and complaints in a competent, efficient and professional manner, and in accordance with King Price’s quality standards and values Treating every client and broker like royalty and providing amazing service Requirements Matric / NQF4 equivalent (essential) RE5 and full FAIS accreditation (advantageous) Previous call centre experience (preferred) Computer literacy Skills and Attributes Excellent communication skills (verbal and written) Client service and sales oriented Attention to detail and quality oriented Deadline and results driven Ability to take initiative Enthusiastic and passionate about the job and the company Planning, administrative, and organisational skills Adaptable with a tolerance for stress Problem-solving and negotiation skills Displaying traits of honesty and integrity Ability to positively influence others and work as a team #J-18808-Ljbffr
Broker Client Care Consultant
KING PRICE INSURANCE COMPANY LTD
pretoria, pretoria
Published 4 days ago
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