JUNIOR SOC ANALYST Location: South Africa / Global Delivery EnvironmentIndustry: Cybersecurity / Managed Services / Enterprise Operations A leading workforce solutions and enterprise delivery organisation is seeking a motivated Junior SOC Analyst to support global application management, contractor delivery, and strategic workforce operations within enterprise client environments. This role is ideal for a driven and adaptable junior cybersecurity or operations professional looking to grow within enterprise support, managed services, and global delivery environments. The successful candidate will support operational workflows, stakeholder coordination, contractor support, and enterprise delivery activities across fast-paced local and global environments. THE ROLE This role forms part of a global Application Management and Contingent Workforce division aligned to enterprise client delivery frameworks. You will support operational delivery, enterprise application management environments, workforce coordination, and service delivery activities while contributing to operational excellence and stakeholder engagement initiatives. The role combines operational support, workflow coordination, reporting, stakeholder engagement, contractor support, and enterprise delivery assistance within a managed services environment. KEY RESPONSIBILITIES Operational & Delivery Support Supporting enterprise application management environments and operational delivery activities Assisting with contractor delivery coordination and workforce support processes Collaborating with local and global delivery stakeholders across operational workstreams Supporting operational readiness and service delivery alignment initiatives Workflow Management & SLA Support Managing operational workflows, reporting activities, and delivery documentation Supporting SLA adherence and operational excellence initiatives Assisting with onboarding coordination, contractor administration, and client support activities Maintaining operational records and reporting accuracy Stakeholder & Client Coordination Supporting communication between delivery teams, contractors, and clients Building effective working relationships across remote and global teams Assisting with operational coordination and stakeholder engagement activities Supporting client-facing operational and delivery processes Talent Pipeline & Workforce Support Supporting the development and maintenance of delivery and talent pipelines Assisting with sourcing and coordination activities using: LinkedIn Recruiter ATS platforms Enterprise sourcing tools Supporting contractor retention and workforce delivery continuity initiatives WHAT WE ARE LOOKING FOR Key Requirements Minimum 1–3 years' experience within: SOC environments Application support Managed services Enterprise support operations Strong communication and stakeholder engagement capability Ability to work within remote and global teams Strong organisational and workflow management skills Understanding of application management and support models Comfortable working with LinkedIn Recruiter, ATS platforms, and sourcing tools KPIs & SUCCESS MEASURES Time-to-submit Candidate quality ratio Contractor retention SLA adherence Talent pool growth Stakeholder satisfaction Operational accuracy Pipeline coverage WHO YOU ARE Hungry, coachable, and eager to learn Adaptable and comfortable in fast‑paced environments Strong work ethic with positive attitude Excellent communication and stakeholder engagement skills Comfortable working within global and remote delivery teams Organised, proactive, and detail‑oriented WHY THIS ROLE Opportunity to gain exposure within global enterprise delivery environments Exposure to international projects and managed service operations Opportunity to grow within cybersecurity and enterprise support operations Collaborative environment supporting enterprise clients and strategic delivery operations Exposure to AI‑enabled delivery models and global operational frameworks #J-18808-Ljbffr