Career Growth Hospitality Recruitment are looking for a warm and service-driven Guest Assistant to join a luxury boutique hotel in the Cape Winelands. About the Role As Guest Assistant, you will be the key point of contact for guests, ensuring a seamless and personalised experience from arrival through to departure. Key Responsibilities Manage check-in and check-out processes efficiently Assist guests with reservations, transport, and activity bookings Handle guest requests and resolve any issues promptly Maintain accurate guest billing and records Ensure reception and public areas are always guest-ready Coordinate with all departments to deliver exceptional service Monitor guest satisfaction and follow up on feedback Requirements Minimum 2 years’ experience in a luxury hotel front office role Strong knowledge of hospitality operations Excellent communication and interpersonal skills Proficient in property management systems Well-presented and guest-focused Ability to work shifts, including evenings and weekends What We’re Looking For A polished and professional individual with a passion for guest service and attention to detail. Apply online #J-18808-Ljbffr
Guest Assistant – Luxury Boutique Hotel | Cape Winelands
CAREER GROWTH, HOSPITALITY RECRUITMENT
franschhoek, franschhoek
Published 23 days ago
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