Relevant tertiary qualification (min NQF6) with MCSE/MCITP/TIL Foundations At least 10 years experience in IT (preferably Manufacturing Industry) PRINCE2 Project Management Problem Solving and out of the box thinking where necessary. Solid SQL knowledge Solid understanding of Information Systems and the linking between hardware and software. Ability to work under pressure and outside of normal hours. Experience with software development with .Net C# and MS SQL. Solid technical knowledge of Active Directory and working with a MS Windows domain environment. Report writing and reporting. Experience with current and legacy Operating systems, hardware, software and systems. Responsibilities Ensure of Users and Computers Support as per SLA Helpdesk. Network PLC Support and basic PLC Understanding. Manage IT department and IT Production resources. Drive system automation for all production equipment Design poka-yoke systems to eliminate possible defect outflow to customer (Vision Inspection system, Traceability system, Tightening system link to network) Ensure all IT standards and OSH act items are incorporated. SAP and Production ERP Support. Ensure IT equipment and services uptime to support Just in Sequence Production Monitoring and support of IT systems in production environment Issuing and installation of IT consumables on production lines as well as management of stock levels. Troubleshooting SQL queries / stored procedures and generation of SQL reports Ensure all systems are up to updates in terms of Latest Patches. Ensure all systems are compliant with TBEU and TBJ Standards. Ensure that all production related issues are suitably escalated and provide advanced technical support where necessary. Manage IT staff, including communicating expectations and performance appraisal Mentoring and developing staff Reporting to executive management with regards to system downtime and planned system changes Investigation of system problems and developing countermeasures Engaging with key stakeholders across organisation with project requirements and service requirements Managing service delivery to internal customers and ensure that service issues are appropriately addressed. Ensure all Production critical systems are backed up and operational all the time. Ensure change management is correctly followed for IT related activities. Asset management of IT equipment and definition of IT equipment lifecycles Management of Network including cabling and networking equipment. Engaging with key customer stakeholders with regards to IT systems, EDI and sales data Assisting with development of advanced reports and data extraction Identification of opportunities for automation and implementation of same time. Perform data checks on Sales data between Customer Self Billing and Company Internal ERP system. Ensure security of IT environment and compliance with group security standards Ensure security of data, network access and backup systems #J-18808-Ljbffr