Employee Relations Advisor We're accepting applications for the position of Employee Relations Advisor. The purpose of this position will be to deliver a consistent and high-quality human resources services experience with regards to Employee Relations; and to align to global standards in order to ensure a consistent, efficient, and effective service is being rendered. Key Responsibilities Acting as the first point of contact to the business for all ER process and policy queries and issues Providing an end-to-end case management service with regards to all ER processes, including but not limited to poor performance management, grievance management, and sick leave management Providing support and consultation to both staff and line management throughout the ER process Liaising with the Employment Law division on complex cases Facilitating the end-to-end case management of the Income Continuation Benefits (ICB) process, including acting as liaison between the Insurer and other stakeholders and facilitating the payment logistics as applicable Facilitating, investigating, and closing HR related Speak Up cases Building and maintaining relationships/clarifying expectations with key stakeholders Being involved in sub-project deliverables on a needs-driven basis Keeping abreast of the latest HR trends (best practice), tools, and techniques through networking and monitoring the micro and macro environment Desired Experience & Qualification Matric and a 3-year Degree or Diploma in an HR or ER related field essential An Honours Degree in an HR or ER related field will be beneficial At least 3 to 5 years experience in an HR or ER related field #J-18808-Ljbffr